Elucigene (now part of Yourgene Health group) is an international molecular diagnostics group which develops and commercialises genetic products and services.
As part of it’s ongoing improvement to the business workflow, Elucigene historically worked using a bespoke offline process utilising spreadsheets amongst other complex concepts. By the time Full Metal Software had been contacted, the decision had been made to move this process online to a much more robust and stable web application.
Being heavily scientific, Elucigene had a very clear picture of the data and logic that had to be included in the development, however not necessarily how best to approach it in a web platform. In the first instance, Full Metal Software mapped out this data into a fully detailed phased development path that combined the technical knowledge from Elucigene with known best practice from Full Metal Software (having developed web applications for over 15 years). This resulted in a clear proposal with a number of feedback phases to enable heavy client testing.
This allowed a very complex project to be developed in manageable chunks, with both Elucigene and Full Metal Software able to contribute efficiently to the ongoing development.
Following multiple rounds of feedback including regular meetings, the Elucigene platform is envisaged to replace much of the historical offline process with many of the best practice ideas you would come to expect from a modern web application: audit trails, permissions and a bespoke User Experience (UX).
“From the initial meeting to final phase sign off Full Metal Software staff have been professional, helpful and engaged with the project. We now have a bespoke software which will enable us to speed up our processes and we envisage the platform will pay for itself in time savings within a few years. In addition, the software will contribute to us being audit ready both now and in the future. The costs have been very reasonable for the amount of effort put in on the part of Full Metal Software and we would highly recommend them to prospective clients. We would be more than happy be contacted by future clients who may wish to discuss our experience further.” Eddy Flynn - Research and Development Scientist, Elucigene.
Full Metal Software works with its clients on an ongoing basis to provide support for both software and hardware and in this case it is no different. Development and support will continue to utilise this great working relationship between the two companies.